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Financial Services

Innovate to deliver incredible customer experiences and boost profits

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Financial institutions across the board are under pressure to adapt and innovate. They must overcome the challenges of legacy infrastructure and regulation to thrive in an increasingly digital landscape. This environment often hinders their ability to roll out new services across multiple channels and customer-facing digital touchpoints. 3Pillar Global delivers best-in-class customer experience and personalization solutions that allow financial institutions to become the provider of choice for consumers and generate greater profits in the process. 

The speed at which you can develop new products and features is directly related to decisions you make about modernizing your technology infrastructure. We advise credit unions, banks, and other industry leaders on updates to their existing technology architecture and new FinTech solutions.

Just keeping up with the competition in Financial Services isn’t enough; there are also startups springing up every day to challenge incumbents. We help leading FinServ companies develop a sustained innovation capacity to ensure they’re able to evolve as quickly as the digital and AI era demands. 

An exceptional customer experience is paramount in an industry like Financial Services, where competition is stiff and choice is abundant. We collaborate with Financial Services leaders to ensure they’re delivering seamless, personalized, and efficient journeys that drive customer retention and increase satisfaction.

There’s an undeniable trend in Financial Services toward consumer demand for all things digital. We help financial institutions digitally transform and satisfy consumers’ appetite for digital products that are always available with a pinch, swipe, or zoom. 

Services

Data Engineering

We help companies optimize the entire Financial Services data lifecycle, from collection and transformation to storage and management. We then leverage the data to power BI tools, field machine learning models, and enable seamless data sharing via APIs or as a Service.

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Data Platform Modernization

Data Platform Modernization is critical for FinServ companies to be able to handle the increasing volume, variety, and velocity of data available to them, including transaction data and highly personal data. Key areas we help financial institutions with include cloud migration and optimization, advanced analytics and AI integration, and data integration and interoperability.

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Application Modernization

Avoid the constraints of legacy technology and drive continuous innovation through application modernization. Our proven approach emphasizes early and consistent value delivery, considering decomposition, automation and cloud migration without disrupting core banking services and mission-critical processes.

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GenAI Strategy

Understand where high-value opportunities are in your organization to combine your proprietary data with GenAI technology to safely and securely deliver personalized customer experiences or assist with fraud detection and risk management, and kick start your efforts with rapid time-boxed POCs.

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Helping our clients succeed

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Largest Banking Network in the US

“The 3Pillar team is a true partner to us, and I see them as an extension of our internal development team that is seamlessly integrated. They bring process, structure, and expertise to our team and not only deliver the results we need, but also make us a better team overall.”

COO

Leading Banking Network

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One of the Largest US Credit Unions

“3Pillar does a great job helping us understand the scope of our projects and the feasibility of the features we want to add to our applications. This approach facilitates the process to revisit project requirements so we have a solid game plan in place to deliver value to our customers.”

Sr. Director of Engineering

Large US Credit Union

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Leaders

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Albert Thibault

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Aneesh Devi portrait

Aneesh Devi

SVP, Client Success

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Evolve. Transform. Modernize.

Deliver personalized experiences that customers will love, while tackling fraud detection and risk management. Reach out today to get started.

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