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Healthcare

Empowering healthcare businesses for the intelligent computing era

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AI, GenAI, and robotic process automation are revolutionizing healthcare, enabling organizations to create new products, improve member experience, and streamline operations. 

3Pillar partners with healthcare companies to unlock tangible value, leveraging our deep expertise in technology strategy, data engineering, and healthcare application development and modernization.

Our clients

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Mercy Health
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3Pillar empowers payers to modernize healthcare claims platforms for the ASO market, develop member-centric applications, integrate internal and third-party systems, and automate internal workflows like plan configuration.

3Pillar supports providers in building new patient portals, leveraging AI to streamline administrative tasks, optimize RCM processes, and creating advanced analytics tools to inform business and investment strategy.

3Pillar accelerates innovation for digital health and services companies, integrating AI into their offerings. RCM, EMR, and chronic condition management companies trust 3Pillar to streamline complex data connections across diverse providers and payers.

3Pillar helps life science companies develop applications for core medical devices and build new digital tools that leverage their clinical expertise and distribution channels.

3Pillar enables biotech companies to harness data and leverage AI for drug discovery, manufacturing optimization, and commercialization.

Services

Interoperability & Intelligence

Member apps, business intelligence, and AI tools are only as effective as the data behind them. 3Pillar brings deep expertise and advanced AI techniques to help payers, providers, and pharma organizations identify, standardize, and unify siloed data across the enterprise.

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ASO Platform Transformation

Self-insured employers and individuals in the MA and IFP markets seek customized plan options. Modular plan design enables plans to “upsell” add-on services and recover margins lost from declining fully insured volumes. 3Pillar supports payers in this transition by planning the technical approach, organizing underlying data and workflows, and modernizing systems.

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Revenue Cycle and Claims Management

Providers and payers are both leveraging emerging technologies to streamline claims generation and review, ensuring payment align with contracted terms. 3Pillar brings its deep bench of RCM client work and AI capabilities to redesign clients’ RCM and Claims Management processes.

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Member Experience

From redesigning payer apps used by tens of millions to creating seamless omnichannel experiences, 3Pillar excels at designing and building member and patient applications.

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Process Automation

Labor cost inflation is outpacing premium growth, straining labor-intensive processes like call center operations and plan configuration. 3Pillar’s robust automation practice, leverages partnerships with UiPath, Unqork, and other tools to identify and streamline internal workflows.

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AI Strategy

Define and accelerate your AI strategy and build AI applications combining your proprietary data with GenAI technology to enhance care delivery, improve patient outcomes, and advance organizational priorities safely and securely.

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Helping our clients succeed

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Improved claims processing accuracy & decreased revenue cycle length

“We got better results than we expected. Not only did 3Pillar reduce our claims processing time, they increased our auto-adjudication rate to 97%!”

COO

Leading provider of home health TPA solutions

A man interacting with the screen of his mobile device with a health app.

75% reduction in volume of customer support calls

Launched new product quickly, allowing company to enroll new customers and increasing availability from 16 to 26 states in less than a year

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Eliminated 100% of processing errors & reduced labor time by 90%

Built an end-to-end clinical workflow management platform exposed to external users for products and offerings, and internal users for operational automation and excellence

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Developed first-ever solution for practices in CMS OCM payment program

Improved interoperability of disparate patient data from different EHR systems to create one cohesive dataset that informs Medicare and Medicaid population health solutions

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Innovation in revenue cycle + medical claims management

3Pillar helps organizations optimize their RCM and claims operations to decrease manual work, improve claims accuracy, and leverage RCM and claims data to create better patient, provider, and payer experiences

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Certifications and standards

Leadership

Steve Rowe, Industry Leader, Healthcare Portfolio

Steve Rowe

Industry Leader, Healthcare Portfolio

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Carl Rudow

VP, Client Success

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Niraj Dave

Senior Director, Enterprise Product Development

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Scott Young

Field CTO

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FAQs for healthcare app development

As a leading healthcare app development company, 3Pillar has obtained a number of certifications that demonstrate our commitment to patient data privacy. These include ISO 27001 and SOC 2, and we routinely ensure that the products we build are fully compliant with HIPAA, GDPR, PCI, and the California Consumer Privacy Act. 

Interoperability challenges don’t have to be a constant source of headaches and frustration if you take the right approach to Data Engineering and Data Platform Modernization. We have deep expertise in helping healthcare companies make sure their data is accessible across a broad range of EMRs, EHRs, and other healthcare IT solutions via API development, master data management solutions, and advanced data engineering.

AI, GenAI, and ML are only as powerful as the data powering them, and that data tends to be trapped across applications in the organization. 3Pillar helps organizations develop an intelligent data strategy and uses AI accelerators to speed data engineering work.

3Pillar has built an intelligent platform, NEXUS, for organizations to deploy into their environment. Built to accommodate multiple cloud platforms, IPUs, and with native intelligent functionality like speech-to-text, image generation, knowledge-base – all operating security within your data environment. 

Our suite of full lifecycle development services places a premium on developing healthcare apps with the patient at the center of the process. Services like our Product Validation, Product Strategy, and UX Assessment help healthcare companies ensure that the applications we develop together are patient-centric and user-friendly.

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Evolve. Enhance. Elevate.

Deliver innovation and services faster and more efficiently to enhance patient value and improve outcomes. Reach out today to get started.

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