Privacy Policy

The revised privacy policy is effective starting on April 21, 2022

We are committed to protecting and respecting your privacy. This policy explains how we use any personal information that you provide to us through our websites (https://www.3pillarglobal.com and https://productmindset.com ).

For the purpose of this Privacy Policy, 3Pillar Global Inc. is a Data Controller of your personal information. Our legal basis for collecting and using your personal information, as described in this Privacy Policy, depends on the information we collect and the specific context in which we collect it. We may process your personal information because:

• We need to perform a contract with you, such as when you create a Policy with us
• You have given us permission to do so
• The processing is in our legitimate interests and it’s not overridden by your rights
• For payment processing purposes
• To comply with the law

We collect the following categories of personal information that you choose to provide us on our website (https://www.3pillarglobal.com):

• Email Address;
• First name and last name;
• Phone number;
• Location information;
• IP address;
• Job title;
• Information from your CV document (e.g. professional experience, studies and any other information from CV);

We may also collect personal information that you give us during your communication with us regarding our services, such as technical support threads. In addition to the above, we may need to use your personal information for audits and compliance with our legal obligations under applicable law.

For your rights regarding your personal information, please see “What are your rights as the owner of the personal information” section below.

We use your data for:

• To operate and maintain our service;
• To gather analytical data to improve our service;
• To monitor the usage of our service;
• To communicate with you;
• To conduct market research surveys;
• To resolve disputes and troubleshooting problems;
• For recruitment purposes;
• For participating in webinars, events and conferences organized by 3Pillar Global;
• To send you offers and emails containing content we believe will be relevant based on your job title and/or company industry;
• To build up marketing profiles.

We collect data in two ways:

• Data that you provide to us;
• Data that we collect through third-party services.

We collect your data during your communication with us regarding our services, such as technical support threads. That’s the data that you provide to us.

We also use third-party tools to facilitate, operate and manage our website. These tools use cookies and other tracking technologies. Such tools are created and managed by parties outside our control. As such, 3Pillar Global Inc. is not responsible for what information is actually captured by such third parties or how such third parties use and protect that information.

The third-party tools we use on our website will only insert cookies and other tracking technologies if consented by you. We track your consent once you click ‘Accept’ on our Privacy center. You can manage your permissions by clicking our Trust Badge below:

Privacy

We employ third-party companies and individuals (‘Service Providers’) to facilitate and make our website accessible to our visitors. We share and disclose your personal information with these tools. They use cookies and other tracking technologies. Such tools are created and managed by parties outside our control. As such, 3Pillar Global Inc. is not responsible for what information is actually captured by such third parties or how such third parties use and protect that information. No mobile information will be shared with third parties/affiliates for marketing/promotional purposes.

These service providers have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose. They may track your online behavior over time and across different internet websites or online services. We share or disclose your personal information with the following third-party service providers:

We use a 3rd party analytical software to gather statistical information about our website visitors. The plugins we use include:

• Google Analytics;
• Google Adsense;

We use third-party plugins to measure and personalize content. These plugins may share content you provide to 3rd party. These include:

• Doubleclick
• Social media

We use third-party social media tools on our website to enable sharing from our website. These plugins may share content you provide to 3rd party.

We use third-party tools, such as Lever to improve the quality and efficiency of our recruitment process, with the scope of selecting the right personnel for our open positions within 3Pillar.

You have the following data protection rights:

• The right to access to your data
• The right to update or correct your data
• The right to object to the use of your data
• The right to restrict the use of your data
• The right to transfer your data to another data controller
• The right to the erasure of your data
• The right to withdraw consent
• The right to non-discrimination related to the exercising of your rights under the GDPR and CCPA
• The right to obtain information about the personal data we have collected from you and sold or disclosed to other subjects, if you are a California resident
• The right to opt-out from sales of your personal information to third parties
• In addition, if you are a California resident, you have the right to request from us to disclose to you the following:
• The categories of personal information we have collected about you
• The categories of sources from which the personal information is collected
• The business or commercial purpose for collecting or selling your personal information
• The categories of third parties with whom we share personal information
• The specific pieces of personal information we have collected about you

You may submit your requests to exercise your right under the GDPR and CCPA by:

• Email: privacy@3pillarglobal.com
• Website: www.3pillarglobal.com

Please note that we may ask you to verify your identity before responding to such requests. You have the right to complain to a Data Protection Authority about our collection and use of your personal information. For more information, please contact your local data protection authority.

We do not sell our users’ personal information to third parties for business purposes.

In the last 12 months, we have disclosed our users’ personal information to third parties for business purposes the following categories of personal information:

• Marketo Inc.
• Hubspot, Inc.
• Aberdeen Inc.
• Lever Inc.
• 6Sense Insights, Inc.

We do not respond to “Do Not Track” requests. We do not change our practices as a response to such a request.

We use third-party service providers including Doubleclick, Google Analytics, and Google Adsense. All such service providers are contractually bound to keep your personal information secure and confidential and to use it only for the above purposes, consistent with this Privacy Policy. You understand and accept that data protection legislation applicable to such service providers may not be as protective as in your country of residence. By accepting this Privacy Policy, you consent to such use of your personal information by these third-party service providers. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy and no transfer of your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of your data and other personal information.

We will retain usage data for internal analysis purposes. Usage data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our service, or 3Pillar Global Inc. is legally obligated to retain this data for longer time periods. We will store your personal information for the period of providing our services to you. After that, we will erase all your personal information that we have, except when we need to keep such information for a longer period to comply with applicable law or resolve disputes.

If you are a candidate for an open position within 3Pillar, we will store your personal data for recruitment purposes. We consider you’ll also be interested in future open positions. Therefore, we would like to keep your data in our system for 10 years or until you withdraw your consent using privacy@3pillarglobal.com email address. We will use your personal data to find open positions suitable for you in our company.
Following the deletion of your personal information from our database, the related backup data will be deleted, generally within 365 days.

We take appropriate technical measures for keeping your personal information confidential and protected against accidental or unlawful destruction or loss, alteration, unauthorized disclosure or access. We use technical safeguards measures including

• Encryption
• Redundancy
• Backups

Finally, our subcontractors are contractually bound to keep your personal information secure and confidential, consistent with this Privacy Policy, and are kept up-to-date on our security and privacy practices.

The security of your personal information also depends on your protection of your user account. Please use a unique and strong password, and keep your login credentials secret. Also, be sure to log out after having used our services from a shared computer.

Our service may contain links to other sites that are not operated by us. If you click on a third party link, you will be directed to that third party’s site. We strongly advise you to review the Privacy Policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Our Service does not address anyone under the age of 16 (‘Children’). We do not knowingly collect personally identifiable information from anyone under the age of 18. If you are a parent or guardian and you are aware that your Children have provided us with Personal Data, please contact us. If we become aware that we have collected personal data from children without verification of parental consent, we take steps to remove that information from our servers.

We appoint the Data Protection Officer on the basis of professional qualities and, in particular, expert knowledge of data protection law and practices. The Data Protection Officer is tasked with ensuring that we always comply with our responsibilities under applicable data protection legislation. Contact details of the Data Protection Officer:

• Adrian Arba
• privacy@3pillarglobal.com

From time to time we may update this Privacy Policy. If we do, we will update the “last updated” sections at the top of the Privacy Policy. If we make material changes to this policy, we may notify you on our website, by a blog post, by email, or by any method we determine. Your continued use of this website or our service and/or continued provision of information to us will be subject to the terms of the then-current Privacy Policy.

If you have any questions about our Privacy Practices or this Policy, please contact us at

• Email: privacy@3pillarglobal.com
• Website: www.3pillarglobal.com